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Service Catalog Case Study:
Improve IT Cost Transparency and Control
The business demands more visibility into the cost of IT services. Yet most IT shops struggle to answer questions like "What services does IT offer?" - and now more than ever, "Where can you cut another 5% out of the IT budget?" Listen to this case study Webinar to learn the answers!
Find out how Barclays Global Investors (now BlackRock) – one of the world’s largest investment firms with $2 trillion under management – achieved greater control over IT costs with their Service Catalog and Service Portfolio initiative.
| Topic: Service Catalog – IT Cost Transparency and Control |
| Date: Now available for on demand viewing |
| Duration: 1 hour |
Speakers:
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Listen to this Webinar and learn how Barclays Global Investors moved IT from a “black box” to a “glass box” – to gain visibility into IT spend and improve credibility with the business. Hear first-hand from the experts on how to:
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Define a standard portfolio of IT services; |
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Create a service-based cost model for your Service Catalog; |
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Provide a more effective IT budgeting and allocation process; |
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Measure IT performance and align IT with business demand. |
Don't miss this Webinar! Learn from a real-world Service Catalog case study to achieve IT cost transparency and improve control over your IT budget.
Download Today! |
