Service Catalog Webinar with
Leading Analyst Firm Gartner and newScale

Gartner Analyst Kris Brittain joins newScale in a discussion on how to define your Service Portfolio, why a Service Catalog is essential for effective IT service management, and the impact of ITIL Version 3.

In this upcoming On Demand Webinar, Gartner Analyst Kris Brittain will discuss several key issues:

What is an IT Service Portfolio? What is a Service Catalog?
What does ITIL Version 3 say about the Service Catalog and Service Portfolio?
How can you leverage tools to define your portfolio of IT services and create a Service Catalog?

Topic: The IT Service Portfolio and the IT Service Catalog
Date: Now available for on demand viewing
Duration: 1 hour
Speakers:

Kris Brittain
Industry Analyst and Research VP, Gartner

Jason Schroedl
VP of Corporate & Product Marketing, newScale

According to Gartner, "Most IT operations groups have embraced IT service management as a goal for operational excellence. The ability to define their portfolio of IT services and decompose them into a catalog of standard, repeatable services that can be ordered by business customers will be a required step in the quest for excellence."

Attend this complimentary Webinar and find out why the IT Service Portfolio and IT Service Catalog are a required step in this quest!

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Brought to you by newScale, the leading provider of IT Service Catalog software solutions.

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