The Next Generation Service Catalog solutions to run IT as a business — new lifecycle management capabilities and more!

This new release takes the concept of an actionable IT Service Catalog to the next level. With several new product additions and feature enhancements, it's the most exciting upgrade yet for the newScale suite of software solutions - to run IT as a business and achieve the promise of self-service IT for the enterprise! Read Press Release Download Data Sheet Click to enlarge

This exciting new solution enables IT to more effectively manage the entire lifecycle of any requested service — starting with the definition of standard service options, to the ordering and delivery of associated service items (virtual machines, cloud images, servers, desktops, PDAs, etc.), the tracking of subscriptions and chargebacks, and ultimately the recovery of service items at the end of their lifecycle. Learn more > Click to enlarge

This new library provides a pre-built "wizard" template for ordering services, to improve the self-service experience while encouraging adoption of IT standards to drive down costs. Your IT staff can quickly and easily design interactive forms with a guided decision tree — steering users to the right service package (e.g. virtual server hosting, road warrior laptop) that best matches their needs. Learn more > Click to enlarge

With newScale 9, this library of pre-built templates has been updated to include more images, more colors, more templates, more themes, and more sample stylesheets to personalize the interface look-and-feel and "market" your IT services. Project a modern 2010 image for your IT organization, improve user satisfaction, and add spark to your Service Catalog! Learn more > Click to enlarge

New features make it even simpler to configure, modify, and maintain complex service request workflows — with no technical knowledge required. With enhanced graphical workflow, you can quickly and easily design the end-to-end process flow for self-service ordering, approval controls, and automated fulfillment using an intuitive drag-and-drop interface. Learn more > Click to enlarge

newScale LifecycleCenter provides the ability to model IT costs for each service item in the catalog, including data from external financial systems as necessary. A new feature in newScale RequestCenter makes it easier to calculate complex cost models for service options and present dynamic pricing during the self-service ordering process. Learn more > Click to enlarge

Integrations to data center provisioning applications, virtualization products, ITSM tools, and other back-office systems are now even easier. A new graphical integration builder, updated adapters, and Web Services enhancements allow non-developers to quickly configure "click-through" integrations with third party systems and automate service delivery tasks. Learn more > Click to enlarge

Learn More About newScale 9 | PortfolioCenter™ RequestCenter® LifecycleCenter™ DemandCenter™

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