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Channel Partners

newScale develops partnerships with both multi-national and regional service providers to meet the diverse requirements of our global customer base. We team with market leaders who can provide industry knowledge, implementation experience, and project expertise to ensure success for our customers.

Our channel partners include some of the most respected and well-established names in the services industry. These companies either resell newScale as part of their solution or work with us on a project-by-project basis and provide services such as strategy and design; training; project management; software installation; integration services; and outsourcing.

Representative newScale channel partners are listed below.

Global Alliances

Accenture

Accenture is a global management consulting, technology services and outsourcing company, committed to delivering innovation. With more than 158,000 people in 49 countries, deep industry and business process expertise, broad global resources and a proven track record, Accenture can mobilize the right people, skills and technologies to help clients improve their performance. For more information, go to www.accenture.com.

IBM Global Services

IBM Global Services is the world's largest information technology services and consulting provider. Some 190,000 professionals in more than 160 countries help clients integrate information technology with business value - from the business transformation and industry expertise of IBM Business Consulting Services to hosting, infrastructure, technology design and training services. For more information, go to www.ibm.com/services.

Infosys

Infosys defines, designs and delivers IT-enabled business solutions that help Global 2000 companies win in a Flat World. With Infosys, clients are assured of a transparent business partner, world-class processes, speed of execution and the power to stretch their IT budget by leveraging the Global Delivery Model that Infosys pioneered. For more information, go to www.infosys.com.

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Advisory Service Providers

Anton Systems

A leading IT solution provider and consultant based in the southeastern U.S., Anton Systems works with clients across all industries to develop customer-centric solutions for Help/Service Desk, IT Service Management (ITSM), ITIL Education/Consulting, PC Lifecycle Management, IT Infrastructure Management and VoIP Contact Center Management. For more information, visit www.antonsystems.com

iCore

iCore provides consultancy services to assist major corporations in the management and use of information technology to support their business objectives. With headquarters situated in the city of London, the company has been providing expert advice and services in Service Management and ITIL since its inception. For more information, go to www.icore-ltd.com.

IT Training Academy (ITTA)

IT Training Academy (ITTA) is an official and accredited training institute offering innovative and globally-recognised technologies as follows: Microsoft™, Cisco™, Business Objects™ and in Service Management: Exin™, Help Desk Institute™, newScale®. With more than 6,000 students trained from large to medium sized companies throughout Switzerland , our certified professionals tailor their training in classrooms, on-premise or via the Internet. ITTA is also an official testing centre for world-recognized certifications, through its Authorized Prometric Testing Center and Authorised Pearson VUE® Test Center status. Visit: www.youlearnit.ch or call +41 58 307 73 00.

ØBERG Partners

ØBERG Partners specializes in IT Service Management consulting for organizations in Denmark and Scandinavia. Within their focus on ITIL best practices, ØBERG provides strategy, analysis, process consulting, project management, documentation, and implementation services. For more information, go to www.oberg-partners.com.

Third Sky

Third Sky is an IT Service Management (ITSM) full-service provider focused on helping their clients deliver the highest levels of service and support while lowering their total cost of ownership (TCO). Dedicated to providing real-world Service Management solutions, their team of professionals combine a deep knowledge of ITSM best practices with practical experience. Third Sky has helped hundreds of companies, across all market segments, transform their IT organizations into strategic, business-aligned service providers. For more information on Third Sky education and service offerings, go to www.thirdsky.com/site/content/product_education.asp or www.thirdsky.com.

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Consulting Service Providers

Accenture

Accenture helps create high-performance businesses characterized by sustainable shareholder value and an optimized IT infrastructure. Accenture professionals are experienced with bold, value-creating approaches to IT, bringing boardroom-relevant criteria to IT investments and helping high-performance businesses to "think bigger" about IT's ability to improve operating results. For more information, go to www.accenture.com.

Biz IT Alignment

Biz IT Alignment is a vendor independent services firm specializing in the development of IT services with unit cost, unit price and 5 year TCO. Biz IT rounds out the service management lifecycle by providing capabilities for service deploying and service management within the IT service portfolio and service catalog. We have deep experience in transforming IT shared services into true service providers. For more information, go to www.bizitalignment.com.

Dowling Consulting

Dowling Consulting is an advisory firm that specializes in providing practical solutions to complex IT management problems. With operations in Victoria and New South Wales, the firm has an extensive client base with tier one organizations throughout Australia. As a contributor to the ITIL v3 books, Dowling is well positioned to take businesses to the next level in meeting their strategic IT management objectives. For more information please visit www.dowlingconsulting.biz 1300 137 369

GlassHouse Technologies

GlassHouse Technologies is a global provider of data center infrastructure consulting services. In a rapidly changing data center environment, GlassHouse partners with customers to define a strategy, execute that plan and operate their environment. Their constant focus is on cost efficiency, risk mitigation and service improvement. [This is provided through Transom, Glasshouse's unique business model comprised of proprietary software tools, methodologies and domain expertise.] To learn more, visit www.glasshouse.com

HP

HP Services provides a complete portfolio of services tailored to unique business and IT needs - today and in the future. Complemented by a global network of partners, 69,000 skilled HP professionals help assess, architect, integrate, and manage IT environments - to build an Adaptive Enterprise with business and IT synchronized to capitalize on change. For more information, go to www.hp.com/services.

IBM Global Services

IBM Global Services include comprehensive IT strategy and architecture services backed by broad expertise in business consulting, systems integration and more. IBM can help organizations to evaluate, align, govern and manage IT strategy and resources as a business, in support of broader enterprise objectives. Their services include facilitated workshops, tool strategies and industry best practices such as ITIL. For more information, go to www.ibm.com/services.

Infosys

Infosys defines, designs and delivers IT-enabled business solutions that help Global 2000 companies win in a Flat World. With Infosys, clients are assured of a transparent business partner, world-class processes, speed of execution and the power to stretch their IT budget by leveraging the Global Delivery Model that Infosys pioneered. For more information, go to www.infosys.com.

Third Sky

Third Sky is an IT Service Management (ITSM) full-service provider focused on helping their clients deliver the highest levels of service and support while lowering their total cost of ownership (TCO). Dedicated to providing real-world Service Management solutions, their team of professionals combine a deep knowledge of ITSM best practices with practical experience. Third Sky has helped hundreds of companies, across all market segments, transform their IT organizations into strategic, business-aligned service providers. For more information on Third Sky education and service offerings, go to www.thirdsky.com/site/content/product_education.asp or www.thirdsky.com.

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Systems Integration Service Providers

blue-infinity

blue-infinity leverages advanced information technology and innovative marketing expertise to address the challenges of leading organizations. Headquartered in Geneva , b-i's team of 250 consultants deliver integrated solutions to global companies in 34 countries across 5 continents. b-i is a winner of the prestigious IT Service Management Forum (itSMF) Award. For more information visit www.b-i.com.

CompuCom

CompuCom provides infrastructure management services, application services, systems integration and consulting services. With 20 years of IT experience, Compucom employs more than 7,400 highly skilled associates. Focused on serving North American companies, CompuCom's size, flexibility and lower operational costs offer many advantages and benefits not provided by large global providers. For more information, go to www.compucom.com.

Dowling Consulting

Dowling Consulting is an advisory firm that specializes in providing practical solutions to complex IT management problems. With operations in Victoria and New South Wales, the firm has an extensive client base with tier one organizations throughout Australia. As a contributor to the ITIL v3 books, Dowling is well positioned to take businesses to the next level in meeting their strategic IT management objectives. For more information please visit www.dowlingconsulting.biz 1300 137 369

MomentumSI

MomentumSI is a leading IT services consultancy that helps large enterprises transform IT processes and infrastructures into strategic advantage. Its consultants help clients align business needs with IT processes so they can more rapidly deploy new business innovations. Using leading-edge practices and proven methodologies, MomentumSI provides application development and systems implementations that incorporate disruptive technologies, including cloud computing, continuous delivery, business process management and service-oriented architecture. For more information please visit www.MomentumSI.com

Northwind Consulting

Northwind Consulting specializes in IT management, systems management, security, and project management services. In over 200 major projects, NorthWind has consistently performed well beyond its clients' satisfaction. With offices in Washington, California, Texas, and Washington, D.C., NorthWind serves clients across the U.S. For more information, go to www.northwind.com.

Puleng Technologies

Puleng Technologies provides infrastructure automation solutions to the Central and Southern African Markets. Puleng Technologies prides itself in providing leading infrastructure management and automation skills combined with market-leading products. Essential to the success of Puleng Technologies has been our commitment to the ITIL Framework, which drives corporate compliancy. For more information, go to www.puleng.co.za.

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Outsourcing Service Providers

Accenture

Accenture leaves conventional outsourcing behind to enable organizations to increase IT flexibility, scalability, predictability and security without losing command of their total IT performance. Accenture Infrastructure Outsourcing professionals collaborate with forward-thinking organizations to create low-cost, high-value solutions that tie to business strategy and help outperform market rivals. For more information, go to www.accenture.com.

IBM Global Services

IBM Global Services is a strategic partner - one that brings industry thought leadership to the table and proactively contributes to both business and IT strategy. With one of the largest global infrastructures, IBM has economies of scale to pass on to outsourcing customers. In addition, IBM can leverage world class outsourcing methods, tools, processes and intellectual capital to create high service levels. For more information, go to www.ibm.com/services.

Infosys

Infosys defines, designs and delivers IT-enabled business solutions that help Global 2000 companies win in a Flat World. With Infosys, clients are assured of a transparent business partner, world-class processes, speed of execution and the power to stretch their IT budget by leveraging the Global Delivery Model that Infosys pioneered. For more information, go to www.infosys.com.

Siemens IT Solutions and Services

Siemens IT Solutions and Services covers the entire IT service chain from a single source - from consulting to system integration to the management of IT infrastructures. In the U.S., Siemens IT Solutions and Services has 4,700 employees and caters to client companies who are particularly attracted to Siemens' flexibility, financial strength and full IT outsourcing services. For more information, go to www.it-solutions.siemens.com.

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