"How To" Service Catalog Guide – Updated for ITIL v3 Webinar Featuring Pink Elephant and newScale Experts

The Service Catalog is the cornerstone of ITIL success. And with ITIL version 3, the IT Service Catalog is more important than ever. Learn from the authors of a new practical guide on how to get started!

Pink Elephant and newScale teamed together to write the definitive “how to” Service Catalog book for ITIL practitioners 18 months ago – before the ITIL v3 refresh. This book, "Defining IT Success Through The Service Catalog", received rave reviews and was sold out several times. A NEW just-released second edition of the book is now updated with ITIL v3 content, and filled with even more practical advice and real-world examples.

Topic: How to Design a Service Catalog
Date: Now available for on demand viewing
Duration: 1 hour
Speakers:

Troy DuMoulin
Director
Pink Elephant

Rodrigo Flores
Founder and CTO
newScale, Inc.

Hear first-hand from two of the industry’s preeminent Service Catalog experts, Pink Elephant's ITSM guru Troy DuMoulin and newScale founder Rodrigo Flores, as they provide guidance from this popular book.

Updated roles and terminology based on ITIL version 3
Free Service Catalog templates and a new section on Service Catalog tools
Specific requirements for Request Fulfillment and linkage to the Service Catalog
A new section on how to use a Service Catalog to manage supplier relationships
And much more!

Don’t miss this chance to learn how to design an IT Service Catalog according to ITIL version 3 best practices and be on your way to ITIL success.

Download Today!

Brought to you by newScale, the leading provider of IT Service Catalog software solutions.

 
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