Deploying an actionable Service Catalog -enabling self-service requests through an online catalog of standardized services - can help your IT organization improve customer satisfaction and increase operational efficiency. But getting started with a Service Catalog initiative may seem overwhelming.

newScale Service Catalog Express™ is designed specifically for organizations who want a low-risk, easy-to-succeed path for publishing an actionable Service Catalog. Created by the team that has installed and deployed more successful Service Catalog deployments than all other vendors combined, newScale Service Catalog Express and the newScale QuickStart™ deployment methodology are designed from the ground-up to quickly deliver lasting value.

Starting from newScale's exclusive Service Request Libraries, newScale Service Catalog Express provides everything you need to create and publish your first service items in a fully interactive Service Catalog in just 30 days. And with the newScale QuickStart deployment program, your team will be fully trained to add and configure new services.

To help you build upon this initial Service Catalog success, only newScale offers a clear path to expand your deployment with incremental capabilities that meet your most sophisticated Service Catalog and Service Portfolio Management requirements. As your Service Catalog deployment expands, newScale Service Catalog Express is easily upgraded to the market-leading enterprise-class newScale RequestCenter.

Service Catalog Solutions

Service Catalog Express™ Service Catalog Express Pro™ newScale RequestCenter® Description Request Management Request Management with Advanced Approvals and Entitlements Enterprise-Class Request Management Service Request Libraries Choose one Choose one Unlimited Self Service Request Yes, for a broad range of self-service requests Yes, plus advanced features like order-on-behalf, entitlement and prefilled forms Yes, plus sophisticated features like fully interactive service forms Service Catalog Design Capabilities Comprehensive design solution including ability to configure pre-packaged content library Adds ability to manage multiple development / test / production instances Adds ability to distribute service design responsibility among different things

And once your organization is ready to embrace the more strategic concepts of Service Portfolio Management and Demand Management, only newScale provides an upgrade path to a complete front office suite of solutions - including newScale PortfolioCenter and newScale DemandCenter. Since all newScale products are designed to work seamlessly together, your investment in training, service design, and integration with external systems are fully protected and leveraged.

To learn more about the newScale Service Catalog Express offerings and newScale QuickStart deployment program, please go to our Literature Request section to download the newScale Service Catalog Express Data Sheet.

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