Service Catalog Case Study Webinar - Featuring Charles Schwab

SERVICE CATALOG CASE STUDY:
Learn How Charles Schwab & Co. is Using a Service Catalog to Transform Their IT Operations

Download this Webinar replay and find out why The Charles Schwab Corporation – one of the most admired companies in the U.S. according to Fortune magazine – deployed an actionable IT Service Catalog from newScale.

Topic: IT Service Catalog Case Study – Charles Schwab

Date: Wednesday, January 30, 2008

Duration: 1 hour

Speakers:

Debra McMahon
Director, Technology Infrastructure Services
Charles Schwab & Co., Inc.

Mark McKenzie
Vice President, Services
newScale, Inc.

In this Case Study Webinar, Debra McMahon of Charles Schwab will describe how an IT Service Catalog can:

Increase customer satisfaction by making it easier to work with IT

Improve operational efficiency by streamlining activities within the service request process

Deliver success for your ITIL program and demonstrate tangible evidence of IT transformation

Download Today!

Brought to you by newScale, the leading provider of IT Service Catalog software solutions.

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