How to Design an IT Service Catalog Two-Day Service Catalog Training REGISTER NOW! We also have training courses available in the UK, Switzerland and Australia. Click here for more information. In this two-day Service Catalog Training Course, you will: Learn how to design and configure an effective IT Service Catalog according to ITIL V3 best practices Receive hands-on training in best practice service definition, working with real-world examples to define your IT services Gain first-hand experience with Service Catalog templates in use at some of the most well-respected Fortune 500 corporations Learn from the Service Catalog Experts! The course is taught by professional newScale faculty with practical experience implementing Service Catalogs at dozens of leading IT organizations – more than all other vendors combined. Join fellow ITIL practitioners in this highly participative workshop designed to facilitate teamwork. Work in groups to define IT services and share lessons learned.

Course Materials Updated for ITIL V3 "What a great course. It truly delivers the mail for those who need to take their IT organizations to the next level of performance." — Direct quote from CTO of a large U.S. government IT organization Course Logistics: Miami, FL - May 20-21 Click here for European and Australian class locations. Day 1: 8:30am - 5pm Day 2: 8:30am - 5pm Cost: $995 Click here to register NOW!